Get in contact: 040 - 64603-140


Privacy Policy

The following information provides a concise overview of what happens to your personal data when you visit our website. Personal data is all data by which you can be identified personally. Full information on the subject of data protection can be found in our Data Privacy Statement published below this text.

Our website can normally be used without entering your personal data. Insofar as personal data can be collected on our websites, this is always done on a voluntary basis if possible. We process your personal data (e.g. title, name, address, email address, phone number, banking details, contract number) in accordance with the provisions of data protection law, in particular, the General Data Protection Regulations and the German Data Protection Act. The following provisions provide information on the nature, scope and purpose of the collection, processing and use of personal data.

This Data Privacy Statement relates to our websites. If you are forwarded to other sites via links on our websites, information on the processing of your data is available on those sites. We should advise you that data transfer via the internet (e.g. communication via email) may be vulnerable. Complete protection of data against access by third parties cannot be guaranteed. If you have concluded a business contract with our company, you can download the special data privacy policy which relates to the respective insurance contract here. If you have entered a business contract with us after 25.05.2018, you can also refer to the “Initial data protection information” in your insurance documents. Our group data policy you can read here.

Section 1 Automatic data capture

When you visit our website, the IP address currently used by your device, date and time, browser type and operating system of your device, the visited pages and website from which you are visiting us (referrer URL) are logged. This is required from a technical viewpoint, in order that we can display our website to you, and guarantee stability and security. Legal basis for this is the first sentence of point (f) of Article 6(1) of the General Data Protection Regulation. This anonymous data is stored separately to the personal data, and therefore cannot be attributed to a specific person.

Section 2 Personal data, storage period, your rights

The personal data which you send to us e.g. within an order, via a contact form or email (e.g. your name and your contact data), are only processed for the purposes of correspondence with you and for the purpose for which you have provided the data.

We warrant that we shall not forward your personal data to third parties, unless we are obliged to do so by law, or if you have provided us with your consent to do so. Insofar as we engage third party services to perform and execute the processing, we shall comply with the provisions of the Federal Data Protection Act. Personal data, which has been sent to us via our website in accordance with the law, shall only be retained until the purposes for which it has been entrusted to us have been fulfilled. Insofar as commercial and fiscal retention periods must be met, the storage period of certain data may be up to 10 years.

If you no longer consent to the storage of your personal data or if it is now incorrect, we shall arrange for the erasure, rectification or blocking of your data on your explicit instruction within the scope of the statutory provisions. On request, you shall receive free access to all your personal data which we currently hold. If there are any questions regarding the collection, processing or use of your personal data for access, rectification, blocking or erasure of data, please contact:

Bramfelder Chaussee 101
22177 Hamburg
Phone +49 (0)40/64603-140
Fax +49 (0)40/271 656 195

You also have the option of contacting the statutory supervisory authority: Der Hamburgische Beauftragte für Datenschutz und Informationsfreiheit, Ludwig-Erhard-Str. 22, 20459 Hamburg
Tel.: (040) 4 28 54 – 40 40
Fax: (040) 4 28 54 – 4000

Section 3 Google Analytics

The website uses Google Analytics, a web analysis service of Google Inc. (“Google”). Google Analytics uses “cookies”, text files which are stored on your computer, and which allow you to analyse your use of the website. The information generated by the cookie regarding your use of this website is normally transferred to a Google server in the USA and stored there. Your IP address is however first truncated by Google within the Member States of the European Union or in other signatories to the Agreement on the European Economic Area. The full IP address is only transferred to a Google server in the USA and truncated there is exceptional cases. Google will use this information on behalf of the operator of this website to analyse your use of the website, to compile reports on website activities, and to provide other services relating to website use and internet use to the website operator. The IP address sent from your browser within Google Analytics is not combined with other Google data. You can prevent storage of cookies by changing your browser software settings; we advise you however that this prevent you from making full use of all the functions of this website.

You can prevent recording by Google Analytics by clicking on the following link. An opt-out cookie is set to prevent your data from being recorded when you next visit this website. Disable Google Analytics. You may also prevent recording of data generated by the cookie and which relates to your use of the website (including IP address) at Google, and the processing of this data by Google, by downloading and installing the browser plugin available under the following link:

Further information on data usage for advertising purposes by Google, settings options and the right to object can be found on the Google websites:

“Data usage by Google during your use of the websites or apps of our partners”,

“Data usage for advertising purposes”,

“Managing information which Google uses to show you ads” and

“Determine which advertising Google shows you”

Section 4 Information about cookies

Cookies are used to detect whether the same user visits the same website several times. Cookies are small text files which your internet browser places and stores on your computer. When you visit our site again, these cookies share information in order to automatically recognise you. This recognition is performed on the basis of your IP address stored in the cookies. The information obtained helps optimise our website and allows you easier access to our site.

You can prevent the storage of cookies on your hard drive by selecting “Do not accept cookies” in your browser settings. This may result however in the impairment of some of the functions of our website.

Section 5 Plugins and tools

Vimeo: Our website uses plugins from the video portal, Vimeo. Provider is Vimeo Inc., 555 West 18th Street, New York, New York 10011, USA. If you visit our websites which are equipped with a Vimeo plugin, a connection to the Vimeo servers will be established. This will notify the Vimeo server about which of our websites you have visited. Vimeo will also obtain your IP address. This shall also apply if you are not logged into Vimeo or do not have a Vimeo account. The information recorded by Vimeo is transferred to the Vimeo server in the USA. If you are logged into your Vimeo account, you enable Vimeo to attribute your surfing directly to your personal profile. You can prevent this by logging out of your Vimeo account. Vimeo is used to display our web pages. This is a legitimate interest pursuant to point (f) of Article 6(1) GDPR. Further information on processing user data can be found in the Vimeo Data Privacy Policy at:

google reCaptcha: We use “Google reCAPTCHA” (hereinafter “reCAPTCHA”) on our websites. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). reCAPTCHA is used to check whether data has been entered in our websites (e.g. in a contact form) by a person or by an automated program. reCAPTCHA analyses the behaviour of the website visitor using various characteristics. This analysis begins automatically, as soon as the website visitor accesses the website. reCAPTCHA evaluates various information for analysis purposes (e.g. IP address, visit duration of the website visitor, or the user’s mouse clicks). The data recorded during analysis is forwarded to Google. All reCAPTCHA analyses run in the background. Website visitors are not informed that an analysis is being performed. Data is processed pursuant to point (f) of Article 6(1) GDPR. The website operator has a legitimate interest in protecting its websites against improper automated spying and SPAM. More information on Google reCAPTCHA and the Google Privacy Policy can be found under the following links: and

Section 6 Access

On request, you shall be granted access to your personal or pseudonymised data stored. Enquiries can be sent via the following email address:

Status: February 2021

Contact to the data protection officer:
Telefon: +49 (0)40 64603-140

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